Blog - Expert Solutions Inc. | West Chester, PA
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  • Are you currently storing any of your personal documents, photos, videos etc. in Amazon Drive? If you answered yes, read below for important updates recently announced by Amazon. Effective beginning January 31, 2023 you will no longer be able to upload any data into the......

  • While phishing and spam emails are nothing new, attackers are constantly increasing the complexity of their attacks making it even more important to be aware of what you are interacting with when it comes to emails. Before taking any action on an email including –......

  • This is likely one of the first things we will ask you when you contact us with an issue on your PC. Why you ask? Rebooting your PC has a lot of benefits. A reboot clears out the Random Access Memory (RAM) of your machine......

  • We have good news. There is an easy way to better protect your accounts using multi-factor authentication (MFA). What is MFA?  MFA may be something that you are already using without even knowing it. Have you ever logged into your bank account and been asked......

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Need Remote Assistance?

This tool will allow us to connect to your system and assist with your issue.

Steps to Download and Connect to one our technicians

  1. 1. Click on the button in the bottom of this window to download the AnyDesk application
  2. 2. Depending on your browser you should see the file downloaded in the lower left or upper right of your window.
  3. 3. Once the downloaded is complete you can double click on it to open it and run the AnyDesk remote application.
  4. 4. With the application open you should see a 9 digit number labeled as "Your Address" we will need you to provide us with this number in order to connect to your PC.
  5. 5. When prompted click on the green "approve" button to allow the request coming from us before we will be able to see your screen.

If at anytime you wish to end your session simply close the AnyDesk application window to close the connection.