Technology - Expert Solutions Inc.
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Technology

Are you currently storing any of your personal documents, photos, videos etc. in Amazon Drive? If you answered yes, read below for important updates recently announced by Amazon. Effective beginning January 31, 2023 you will no longer be able to upload any data into the Amazon...

Need Remote Assistance?

This tool will allow us to connect to your system and assist with your issue.

Steps to Download and Connect to one our technicians

  1. 1. Click on the button in the bottom of this window to download the AnyDesk application
  2. 2. Depending on your browser you should see the file downloaded in the lower left or upper right of your window.
  3. 3. Once the downloaded is complete you can double click on it to open it and run the AnyDesk remote application.
  4. 4. With the application open you should see a 9 digit number labeled as "Your Address" we will need you to provide us with this number in order to connect to your PC.
  5. 5. When prompted click on the green "approve" button to allow the request coming from us before we will be able to see your screen.

If at anytime you wish to end your session simply close the AnyDesk application window to close the connection.